Welcome

Welcome to the AFAS status page. On this page you'll find the current status of AFAS and AFAS Online. If there's a known issue or failure you will read it on this page. Please contact our Support team when you experience any problems which are not displayed on this page. Call us on 033-4343888 or use our Client portal. To stay informed about a current status update, please click the "Keep me up to date" button. You will then receive updates via SMS.

To inform you as soon as possible about our interruptions, we sometimes automatically translate the updates. These updates may contain some errors.

Now

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22 Jan 2020

21 Jan 2020

20 Jan 2020

Maintenance AFAS Digipoort service, digital bank connection and digital signing

Planned:  20-01 22:00 @NL: Afgerond op:  20-01 23:00

Bank statements have not been read or give an error message when reading

from 08:32 untill 12:01 | Duration:  03:29 hours

Profit Windows does not open after clicking on the tile

from 08:13 untill 16:53 | Duration:  08:40 hours
19 Jan 2020

18 Jan 2020

17 Jan 2020

16 Jan 2020

OutSite pages are not published properly

from 11:50 untill 13:00 | Duration:  01:10 hours
15 Jan 2020

Emergency maintenance AFAS Online

Planned:  15-01 23:00 @NL: Afgerond op:  15-01 23:59

When changing subsequent calculation rules, the following message appears: "It is not permitted to change the X field, because the appointment was generated via the subsequent calculation."

from 11:47 untill 12:14 | Duration:  00:27 hours

Calling connectors may give an error message

from 10:15 untill 12:25 | Duration:  02:10 hours

Acerta after Profit 14 interface problems

from 10:12 untill 09:23 | Duration:  23:11 hours
14 Jan 2020

Website for activating your bank link (bis.afasonline.com) currently not accessible

from 13:33 untill 14:56 | Duration:  01:22 hours

Today it is not possible to pick up a VIA due to maintenance at the Tax Authorities.

from 10:06 untill 14:45 | Duration:  04:39 hours

Wrong report Profit CAO Sport

from 08:21 untill 08:56 | Duration:  00:35 hours
13 Jan 2020

The Tax and Customs Administration has a malfunction when receiving the VpB declaration

from 11:32 untill 15:01 | Duration:  03:29 hours
12 Jan 2020

11 Jan 2020

10 Jan 2020

Delay Profit Windows and InSite

from 09:45 untill 10:07 | Duration:  22 minutes

Click on error message Profit Windows tile

from 08:09 untill 09:32 | Duration:  01:23 hours
9 Jan 2020

8 Jan 2020

7 Jan 2020

Profit does not start after clicking the tile

from 12:56 untill 22:42 | Duration:  09:46 hours
6 Jan 2020

Delay InSite

from 09:54 untill 11:00 | Duration:  01:05 hours

Requested environments not yet available

from 07:59 untill 12:31 | Duration:  04:31 hours
5 Jan 2020

4 Jan 2020

3 Jan 2020

Customer Support can be reached by telephone on 033-4343888

from 09:39 untill 08:16 | Duration:  22:37 hours
2 Jan 2020

error message insite

from 10:12 untill 11:19 | Duration:  01:07 hours
1 Jan 2020

Dec

31 Dec 2019

30 Dec 2019

29 Dec 2019

28 Dec 2019

27 Dec 2019

Delay in delivering acknowledgment of receipt of income tax return

from 13:31 untill 10:20 | Duration:  20:49 hours
26 Dec 2019

25 Dec 2019

24 Dec 2019