Welcome
Welcome to the AFAS status page. On this page you'll find the current status of AFAS and AFAS Online. If there's a known issue or failure you will read it on this page. Please contact our Support team when you experience any problems which are not displayed on this page. Call us on 033-4343888 or use our Client portal. To stay informed about a current status update, please click the "Keep me up to date" button. You will then receive updates via SMS.
To inform you as soon as possible about our interruptions, we sometimes automatically translate the updates. These updates may contain some errors.
E-mails sent from AFAS Online regularly end up in Spam / Unwanted on Hotmail.com
There is an increase in e-mail messages sent from AFAS Online that end up in the Spam or Junk e-mail 'unjustly'. The spam filters at Microsoft have a learning capacity, so that only a few recipients with the 'report as spam' button learn the filters to regard the e-mails sent from our IPs as undesirable. The consequence of this is that our IPs end up on the overall blacklist. We let ourselves be removed from the blacklist as often as possible, but this remains a cat-and-mouse game. We have been in contact with Microsoft several times to get global whitelisting for our mail servers. Unfortunately, this goes against their rules and options. We are still consulting with our partner in the field of e-mail delivery to determine whether and how we can definitively address this persistent problem. As soon as more is known, we will make this known. The only real alternative at the moment is the use of an 'own' mail server: https://afas.help/help/NL/SE/Bas_Output_SetEmail_ServerAndFrom.htm
Posted: 18-07-2019This is an automatically translated text and will be updated soon