Welcome

Welcome to the AFAS status page. On this page you'll find the current status of AFAS and AFAS Online. If there's a known issue or failure you will read it on this page. Please contact our Support team when you experience any problems which are not displayed on this page. Call us on 033-4343888 or use our Client portal. To stay informed about a current status update, please click the "Keep me up to date" button. You will then receive updates via SMS.

To inform you as soon as possible about our interruptions, we sometimes automatically translate the updates. These updates may contain some errors.

Now

No notifications

24 May 2019

23 May 2019

22 May 2019

21 May 2019

SMS after logging in is delayed

from 07:54 untill 09:33 | Duration:  01:39 hours
20 May 2019

Various messages (wage returns, VAT returns) were not sent from Profit.

from 09:36 untill 08:18 | Duration:  22:42 hours
19 May 2019

18 May 2019

17 May 2019

Possible login problem on AFAS Online portal (www.afasonline.com)

from 14:40 untill 15:02 | Duration:  22 minutes
16 May 2019

15 May 2019

Queue longer than usual for some customers.

from 12:01 untill 12:15 | Duration:  15 minutes
14 May 2019

Emergency maintenance of the network, a few short interruptions on May 14 between 10 p.m. and midnight.

Planned:  14-05 22:00 @NL: Afgerond op:  14-05 22:20
13 May 2019

Central login environment not found

from 23:00 untill 08:00 | Duration:  09:00 hours

Possible issue: when logging into Profit Windows, Profit is not loaded.

from 15:53 untill 16:40 | Duration:  47 minutes

Profit does not start for some users after clicking on the tile.

from 13:28 untill 15:10 | Duration:  01:42 hours

We have found that no service message attacks (SBAs) are received from the end of April.

from 12:52 untill 14:00 | Duration:  01:08 hours
12 May 2019

Possible issue: when logging in to the AFAS Online Portal, push notification from the Pocket App arrives delayed or does not arrive.

from 16:34 untill 11:38 | Duration:  19:04 hours
11 May 2019

Maintenance on the network network, some short interruptions possible

Planned:  11-05 22:00 @NL: Afgerond op:  11-05 23:08
10 May 2019

9 May 2019

8 May 2019

Profit Windows does not start when clicking on the tile in the AFAS Online Portal

from 13:00 untill 13:32 | Duration:  32 minutes

We are currently not available by phone

from 08:41 untill 08:42 | Duration:  1 minute
7 May 2019

6 May 2019

Logging in to AFAS Online gives a message: An unexpected error has occurred

from 17:11 untill 17:46 | Duration:  35 minutes
5 May 2019

4 May 2019

3 May 2019

ING Bank has not provided bank statements for processing in Profit.

from 08:18 untill 15:30 | Duration:  07:11 hours
2 May 2019

Emergency maintenance on the network in connection with security updates, short interruption in connections possible.

Planned:  02-05 23:00 @NL: Afgerond op:  02-05 23:59

The ABN Amro has not provided bank statements for processing

from 08:54 untill 08:16 | Duration:  23:22 hours
1 May 2019

Apr

30 Apr 2019

Delayed SMS or Push notification when logging in to the AFAS Online Portal

from 15:27 untill 15:12 | Duration:  23:45 hours
29 Apr 2019

For some users we saw that when logging in to the AFAS Online Portal no sms or push notification was sent

from 10:50 untill 11:00 | Duration:  10 minutes
28 Apr 2019

27 Apr 2019

26 Apr 2019

Error message when opening test environment: "The license of participant 'XXXXX' is not suitable for use with an ASP Provider."

from 11:34 untill 11:58 | Duration:  24 minutes
25 Apr 2019

Error after logging in to Profit Windows: 'Profit cannot determine which environment you are entitled to because the central log-in environment is not available'.

from 16:00 untill 16:11 | Duration:  10 minutes

Some users cannot log in to the AFAS Online Portal and receive the message: SSO error: An unexpected error has occurred.

from 11:53 untill 12:37 | Duration:  44 minutes