Welcome

Welcome to the AFAS status page. On this page you'll find the current status of AFAS and AFAS Online. If there's a known issue or failure you will read it on this page. Please contact our Support team when you experience any problems which are not displayed on this page. Call us on 033-4343888 or use our Client portal. To stay informed about a current status update, please click the "Keep me up to date" button. You will then receive updates via SMS.

To inform you as soon as possible about our interruptions, we sometimes automatically translate the updates. These updates may contain some errors.

Now

No notifications

19 Aug 2019

18 Aug 2019

17 Aug 2019

16 Aug 2019

15 Aug 2019

AFAS Online not available

from 17:00 untill 17:10 | Duration:  10 minutes

Error message when retrieving bank statements: An error occurred with the communication profile 'Communication with Bank Integration Service'.

from 08:54 untill 12:07 | Duration:  03:13 hours

Error message when retrieving bank statements: An error occurred with the communication profile 'Communication with Bank Integration Service'.

from 08:24 untill 08:54 | Duration:  30 minutes
14 Aug 2019

[Local Installations] Users receive multiple error messages

from 10:29 untill 13:29 | Duration:  03:00 hours

[Logius] When sending and receiving messages via Digipoort you get the error message "An error occurred while sending and receiving the messages"

from 08:48 untill 11:09 | Duration:  02:21 hours

ING Bank has not provided bank statements for processing in Profit.

from 08:37 untill 10:45 | Duration:  02:08 hours

Connectors on Test

from 06:38 untill 13:25 | Duration:  06:47 hours
13 Aug 2019

12 Aug 2019

11 Aug 2019

10 Aug 2019

9 Aug 2019

8 Aug 2019

Queue analyzes longer than usual for some customers.

from 11:46 untill 12:10 | Duration:  24 minutes
7 Aug 2019

Some Profit 10 test environments are not available

from 21:24 untill 21:38 | Duration:  14 minutes

In some cases, when logging in to the AFAS Online Portal, push notification from the Pocket App is not received.

from 11:30 untill 13:39 | Duration:  02:09 hours
6 Aug 2019

5 Aug 2019

4 Aug 2019

3 Aug 2019

2 Aug 2019

[Belgium] Users who have Base as a provider receive less or no SMS when registering on the AFAS Online Portal

from 15:11 untill 14:50 | Duration:  23:39 hours

A number of customers who switched to Profit 11 last night will get an unexpected error when they click on the Profit tile

from 08:51 untill 10:38 | Duration:  01:47 hours

ING Bank has not provided bank statements for processing in Profit.

from 08:27 untill 13:26 | Duration:  04:59 hours
1 Aug 2019

Limited outage between 19:00 and 19:30

from 19:00 untill 19:30 | Duration:  30 minutes
Jul

31 Jul 2019

30 Jul 2019

29 Jul 2019

ING Bank has not provided bank statements for processing in Profit.

from 08:27 untill 08:27 | Duration:  0 minutes

ING Bank has not provided bank statements for processing in Profit.

from 08:27 untill 13:46 | Duration:  05:19 hours
28 Jul 2019

27 Jul 2019

26 Jul 2019

[Logius] When sending and receiving messages via Digipoort you get the error message "An error occurred while sending and receiving the messages"

from 08:46 untill 08:59 | Duration:  00:13 hours

Database not accessible

from 01:05 untill 01:30 | Duration:  25 minutes
25 Jul 2019

Rabobank's statements are currently being processed.

from 08:00 untill 11:44 | Duration:  03:44 hours
24 Jul 2019

The bank statements from ING bank have not yet been delivered and the bank statements from Rabobank have been delayed.

from 08:08 untill 08:43 | Duration:  00:35 hours
23 Jul 2019

The bank statements from Rabobank and ING arrived late.

from 08:31 untill 11:18 | Duration:  02:47 hours
22 Jul 2019

[Logius] When sending and receiving messages via Digipoort you get the error message "An error occurred while sending and receiving the messages"

from 13:34 untill 08:46 | Duration:  19:12 hours

Rabobank's statements are collected with a delay via the bank link

from 09:02 untill 13:19 | Duration:  04:17 hours

Delay of copying environments.

from 08:26 untill 10:13 | Duration:  01:46 hours
21 Jul 2019