Welcome

Welcome to the AFAS status page. On this page you'll find the current status of AFAS and AFAS Online. If there's a known issue or failure you will read it on this page. Please contact our Support team when you experience any problems which are not displayed on this page. Call us on 033-4343888 or use our Client portal. To stay informed about a current status update, please click the "Keep me up to date" button. You will then receive updates via SMS.

To inform you as soon as possible about our interruptions, we sometimes automatically translate the updates. These updates may contain some errors.

Now

Telephone accessibility: The connection is sometimes interrupted while waiting.

Posted: 17-06-2019 11:13

When calling our SupportCenter, sometimes the connection is unexpectedly broken. At 12:00 we will restart our telephone system, to exclude whether that is the problem.

Update 12:37

Posted 17-06-2019 12:37

Unfortunately, the restart of the telephone system is not yet fully completed and we are not available by phone at this time. You can submit your incident via the customer portal, we will help you as soon as possible.

@NL: Laat hier je mobiele nummer achter, zodat wij je een SMS kunnen sturen zodra er een update is.

Maintenance AFAS Online (20-06-2019 22:00 untill 20-06-2019 23:00)

Maintenance will be carried out on our Citrix platform on 20 June. During maintenance it may happen that it is not possible to log in for a while. This does not bother existing sessions.

Posted: 12-06-2019

This is an automatically translated text and will be updated soon

Filter

Failure Issue Announcement Maintenance Reset filters

17 Jun 2019

16 Jun 2019

15 Jun 2019

Error message when calling connectors

from 22:10 untill 23:46 | Duration: 01:36 hours

14 Jun 2019

Error message when opening the login portal: SSO error

from 17:15 untill 19:01 | Duration: 01:46 hours

13 Jun 2019

Issue in Support telephone menu when choosing '' existing incident ''

from 14:47 untill 12:57 | Duration: 22:10 hours

12 Jun 2019

11 Jun 2019

10 Jun 2019

9 Jun 2019

8 Jun 2019

7 Jun 2019

6 Jun 2019

Caribbean | Error message when logging in to AFAS Online

from 15:47 untill 16:53 | Duration: 01:06 hours

5 Jun 2019

4 Jun 2019

The transaction log for the 'tempdb' database is full due to 'ACTIVE_TRANSACTION'.

from 01:00 untill 07:51 | Duration: 06:51 hours

3 Jun 2019

2 Jun 2019

1 Jun 2019

Emergency maintenance to the network, a few short interruptions on 1 June between 10 p.m. and midnight.

Planned: 01-06 22:00 @NL: Afgerond op: 01-06 22:55

May

31 May 2019

30 May 2019

29 May 2019

28 May 2019

[Logius] Retrieve Advance Declaration (VIA) not possible

from 15:54 untill 16:57 | Duration: 01:03 hours

27 May 2019

26 May 2019

25 May 2019

24 May 2019

23 May 2019

22 May 2019

21 May 2019

SMS after logging in is delayed

from 07:54 untill 09:33 | Duration: 01:39 hours

20 May 2019

Various messages (wage returns, VAT returns) were not sent from Profit.

from 09:36 untill 08:18 | Duration: 22:42 hours

19 May 2019