Welcome

Welcome to the AFAS status page. On this page you'll find the current status of AFAS and AFAS Online. If there's a known issue or failure you will read it on this page. Please contact our Support team when you experience any problems which are not displayed on this page. Call us on 033-4343888 or use our Client portal. To stay informed about a current status update, please click the "Keep me up to date" button. You will then receive updates via SMS.

To inform you as soon as possible about our interruptions, we sometimes automatically translate the updates. These updates may contain some errors.

Now

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20 Apr 2019

19 Apr 2019

Emergency maintenance on the firewalls, some short interruptions

Planned:  19-04 22:00 @NL: Afgerond op:  19-04 22:24

Currently not possible to search in the KnowledgeBase

from 07:49 untill 09:17 | Duration:  01:28 hours
18 Apr 2019

It is currently not possible to log in to Profit and / or InSite.

from 17:15 untill 21:05 | Duration:  03:50 hours

Once the collection and payment instructions have been sent, they will not be visible within the Rabobank portal.

from 16:26 untill 13:03 | Duration:  20:37 hours
17 Apr 2019

Log-in delay

from 10:42 untill 11:04 | Duration:  22 minutes
16 Apr 2019

15 Apr 2019

14 Apr 2019

13 Apr 2019

12 Apr 2019

11 Apr 2019

The payment and collection orders are not visible in the Rabobank portal

from 12:30 untill 13:53 | Duration:  01:23 hours
10 Apr 2019

9 Apr 2019

Queue analyzes longer than usual for some customers.

from 07:42 untill 08:48 | Duration:  01:05 hours
8 Apr 2019

Error message while working in Profit Windows: "This server will be restarted"

from 14:36 untill 15:15 | Duration:  39 minutes

Login problems Profit Test environments

from 13:23 untill 14:21 | Duration:  59 minutes

Profit Windows: "Notification this server will be restarted"

from 11:30 untill 12:42 | Duration:  01:12 hours
7 Apr 2019

6 Apr 2019

5 Apr 2019

4 Apr 2019

Cannot find participant '12345' data.

from 13:33 untill 13:42 | Duration:  9 minutes

Due to a malfunction at Digipoort you can get an error message when sending and receiving messages.

from 09:08 untill 13:34 | Duration:  04:26 hours

Bank statements from ING bank arrive late.

from 08:34 untill 14:00 | Duration:  05:26 hours
3 Apr 2019

[Bank link] Bank statements ING arrive later

from 09:21 untill 10:28 | Duration:  01:07 hours

The AFAS Knowledgebase is currently not working

from 07:58 untill 09:59 | Duration:  02:01 hours
2 Apr 2019

Error message when clicking on Profit tile

from 07:59 untill 08:29 | Duration:  31 minutes
1 Apr 2019

Customers who switched to the new login last night do not yet see the Profit tile

from 08:42 untill 10:30 | Duration:  01:48 hours
Mar

31 Mar 2019

30 Mar 2019

29 Mar 2019

Maintenance AFAS Online network Components

Planned:  29-03 22:30 @NL: Afgerond op:  30-03 01:30

Queue analyzes longer than usual for some customers.

from 07:30 untill 10:46 | Duration:  03:15 hours
28 Mar 2019

Performance issues InSite

from 12:20 untill 12:39 | Duration:  19 minutes
27 Mar 2019

Due to a fault with PFZW (PGGM) it is not possible to send pension declarations.

from 10:29 untill 10:43 | Duration:  00:14 hours

[Bank link] Payment and collection files are not processed by Rabobank

from 09:16 untill 16:41 | Duration:  07:25 hours
26 Mar 2019

[Bank link] Payment and collection files are not processed by Rabobank

from 15:08 untill 09:13 | Duration:  18:05 hours
25 Mar 2019

Retrieving VIAs gives the message: A technical error has occurred in the delivery service of Digipoort. Try again later or contact the Digipoort administrator.

from 10:15 untill 09:36 | Duration:  23:21 hours

Error message when creating the tax report (plays on the 'Old log in' platform)

from 09:11 untill 09:38 | Duration:  27 minutes

Logging in to Profit (The new login) gives an error message

from 08:49 untill 11:03 | Duration:  02:14 hours
24 Mar 2019

23 Mar 2019

22 Mar 2019

Limited failure on connector APIs (SOAP, REST)

from 18:00 untill 09:00 | Duration:  15:00 hours

Disruption in digital signing

from 08:42 untill 11:23 | Duration:  02:41 hours